Depraved Oaks, the brand new Disco Presents pageant at Carson Creek Ranch exterior of Austin, was hit arduous by extreme climate throughout its opening weekend, entry delays, a Saturday night time site-wide evacuation and scrambled logistics that left its organizers issuing refunds and reimbursements.
Organizers say Friday’s tenting entry was delayed as a result of forecasts predicted heavy rain, lightning and flash floods. Saturday’s gates opened three hours late and an sudden storm at about 10pm prompted the evacuation when circumstances turned unsafe. Sunday’s program resumed after harm mitigation work and a quick delay, with a free shuttle added from Circuit of the Americas as a result of many parking areas had been flooded.
Disco Presents and Depraved Oaks’ official assertion additionally addressed medical response. Austin-Travis County EMS and licensed on-site medical groups had been current all through the weekend, and EMS reported seven hospital transports throughout the weekend whereas noting they weren’t conscious of any deaths or critically ailing sufferers amongst these taken from the pageant grounds.
The organizers acknowledged a tragic off-site automobile collision in Bastrop involving festivalgoers touring dwelling. With the household’s permission, they recognized the one who died as Anthony Pike and prolonged condolences; organizers stated the crash seems to have resulted from a truck working a crimson gentle.
To handle disruption and attendee losses, Depraved Oaks laid out this refund plan: full refunds for single-day Saturday tickets, 50% refunds for two-day passes and sure parking, full refunds for Saturday shuttles, and a course of to reimburse resort prices for campers affected by the Friday delay. The pageant stated the refund timeline is sophisticated by a number of ticketing platforms and cost plans and that they’re coordinating with suppliers to finish returns. Disco Presents emphasised security as its tenet and pledged to share verified updates as they finalize reimbursements, leaving them in a balancing act between salvaging a brand new pageant model and answering an viewers left rightfully pissed off.
